Terms & Conditions

Welcome to the Clarins Singapore website at http://sg.clarins.com/ (the "Site"). Clarins (Singapore) Pte Ltd (“we”, “us or “our”) provides the services available on the Site.

1. Privacy

Please review our Privacy Policy so that you may understand our privacy practices. The Privacy Policy forms a part of these Terms and Conditions and also governs your visit to this Site.

2. Samples
Samples are subject to availability and will only be provided after consultation through our authorised counters in the Republic of Singapore. You may refer to our store locator here. Any samples we provide for you to test are for your personal use only.

3. Promotional Offers
All promotional offers available from time to time on the Site are limited to the Republic of Singapore and are subject both to stock availability and the offer time period stated and are not valid with other promotions.

4. Intellectual Property

4.1 All content and technology available on or underlying the Site, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software (the "Content"), and the intellectual property rights in and to such Content, is owned by or licensed to us, and is protected by copyright laws and treaties around the world. All such rights are reserved

4.2 The trademarks, logos, and service marks displayed on the Site (collectively the "Trademarks") are registered and unregistered marks owned by us or our licensors. Except as set forth in the limited licence in Clause 6 below, neither the Site, the Trademarks, nor any portion of the Site may be reproduced, duplicated, copied, sold or otherwise exploited for any purpose without our prior written consent.


5. Limited License

5.1 We grant you a limited, revocable and non-exclusive license to access and make personal use of this Site. You may not frame or utilise framing techniques to enclose the Site or any portion thereof without our prior written consent. The limited license set forth in this Clause 10 does not include the right to:
5.1.1 modify or download the Site or its Content (except caching);
5.1.2 make any use of the Site or its Content other than personal use;
5.1.3 create any derivative work based upon either the Site or its Content;
5.1.4 use any meta tags or any other “hidden text” utilising our name or the Trademarks without our express written consent; or
5.1.5 use web robots, spiders, crawlers or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

5.2 Any unauthorised use by you of this Site terminates the limited license set forth in Clause 6.


6. Linking To and From Our Site

6.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. We reserve the right to withdraw linking permission without notice.

6.2 We are not responsible for the content of any off-Site pages or any other sites linked to this Site. Links appearing on this Site are not an endorsement by us of the referenced content, product, service, or supplier. You acknowledge and agree that your linking to or from any other off-Site pages or other sites is at your own risk. We are not in any way responsible for examining or evaluating the offerings of off-Site pages or any other sites linked to this Site, and we provide no warranties in relation thereto nor assume any responsibility or liability for the actions, products, or content of such pages and sites, including, but not limited to, their privacy statements and conditions of use. You should carefully review the conditions of use of all off-Site pages and sites that you choose to visit. We shall not be responsible or liable for any loss or damages of any sort caused or alleged to be caused or incurred as a result of dealings with, or the presence of, off-Site links on this Site, nor are we responsible or liable for any computer viruses, system failure or malfunction which may occur during hyperlink to third party sites.


7. Our Liability

7.1 The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy.

7.2 To the extent permitted by law we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or equity.

7.3 We are not responsible for indirect losses which happen as a side effect of the main loss or damage (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management time or office time) however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.


8. Indemnification

You agree to indemnify us against any loss, damages or costs incurred or payable by us including reasonable legal fees, resulting from any third party claim, action, or demand resulting from your use of the Site in breach of these Terms and Conditions.


9. Disputes

Your use of the Site and any Contracts and agreements formed between you and us shall be governed and interpreted according to Law of the Republic of Singapore and any disputes or proceedings shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.


10. Written Communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using our Site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


11. Notices

All notices given by you to us must be given to Clarins (Singapore) Pte Ltd at This e-mail address is being protected from spambots, you need JavaScript enabled to view it

13. Viruses, Hacking and Other Offences

13.1 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990, Chapter 50A. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

13.2 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.


14. Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event includes any circumstances not foreseeable at the date of the Contract and not within our reasonable control including, without limitation, strikes, lockouts, shortages of labour or raw materials, civil commotion, riot, invasion, war, threat of or preparation for war, terrorist attack, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural physical disaster. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


15. Reliance on Information Posted

Commentary and other materials posted on our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents.


16. General.

16.1 You acknowledge and agree that these Terms and Conditions together with our Privacy Policy constitute the entire agreement between you and us in relation to the subject matter of any Contract and your use of the Site, and supersede any prior proposals, agreements, or understandings between you and us, whether oral or in writing.

16.2 Neither party shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.

16.3 Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between you and us.


16.4 A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

16.5 Each provision of these Terms and Conditions shall be construed as separately applying and in the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render any remaining term or conditions unenforceable or invalid. If any invalid, unenforceable or illegal provision would be valid, enforceable and legal if some part of it were deleted or amended, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.


17. Contact

The operator of this Site and supplier of the Products is Clarins (Singapore) Pte Ltd, a company registered in The Republic of Singapore under company number 199201393W Our main trading address and address for communications relating to this Site and these Terms and Conditions is 302 Orchard Road #05-01 Tong Building Singapore 238862


18. Updates

These terms and conditions were introduced on 30th April 2008, Clarins supports various social causes around the globe.